HEATSMART®

HEATSMART offers PSNH residential and small business customers a way to substantially reduce their electric space heating costs without having to reduce their usage. In fact, you can save 21% - 23% if your usage is at least 1,500 kilowatt-hours for space heating during the month. Business customers will need to be analyzed individually to determine the savings amount because the percentage savings varies by usage and demand levels.

Under this program, electricity used for space heating (and cooling if using a heat pump) and electric water heating is metered and billed separately from other electricity on a non-demand, kilowatt-hour only rate.

In exchange for your low HEATSMART rate, PSNH has the right to interrupt heating, heat pump, and water heating for up to four hours, but only if there is a serious energy shortage. An interruption would not affect lighting and other usage.

How to Qualify

You must have electric heat as well as a permanently installed back-up heating system such as wood, wood pellet, coal stove, or an electric thermal storage (ETS) unit. ETS runs automatically, in the same way as your baseboard-heating units. The difference is that ETS stores heat in ceramic bricks and can provide back up heating if an interruption occurs.

Pardon the Interruption

PSNH can interrupt the separately metered heating, heat pump, and water heating for a total of eight hours in any 24-hour period. However, no single interruption would exceed four hours in duration and the time between consecutive interruptions would be no less than 2 hours. Interruptions will not occur more than five times in a month, and no more than 26 times in a year.

To sign up for the HEATSMART program, or to learn more about it, please call our customer service representatives at 1-800-662-7764.