Customer Charge

The customer charge recovers costs associated with making service available to a customer, such as installing and maintaining meters, utility poles, power lines and equipment, as well as meter reading and PSNH’s 24-hour customer service center.

Delivery Charge

This charge recovers costs related to the maintenance and operation of PSNH’s transmission and distribution system, and PSNH’s power restoration and service operations. The KWH charge is based on the amount of kilowatt-hours (KWH) of electricity a customer has used during a billing period.

Stranded Cost Recovery Charge

This charge helps fund the recovery of PSNH’s past investment costs, including expenses incurred through mandated power contracts and other long-term investments and obligations. The KWH charge is based on the amount of kilowatt-hours (KWH) of electricity a customer has used during a billing period. For business customers (rate G) only, the kilowatt (KW) charge is based on the greatest amount of electricity used by a customer in any half-hour period during the billing period. A portion of this charge is owned by PSNH Funding LLC and is being collected on its behalf.

System Benefits Charge

This charge funds energy efficiency programs for all customers as well as assistance programs for residential customers within certain income guidelines.

Electricity Consumption Tax

This state tax on electricity consumption replaces the utility franchise tax.

Energy Charge

This charge is based on the amount of kilowatt-hours (KWH) of electricity a customer has used during a billing period. It includes a supplier’s costs to generate and/or buy power. Customers can choose the supplier from which they purchase their energy.