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Power Outages

Flashlight_during_outage A significant winter storm has caused heavy and widespread damage across the State of New Hampshire this Thanksgiving, leading to power outages to a third of PSNH's customers. The storm brought heavy, wet snow to much of New Hampshire causing damage to trees and bringing down power lines.

PSNH has over 400 line workers making great progress on restoring power to our customers. Crews from Massachusetts, Connecticut and Canada are assisting in the restoration effort.

As restoration efforts continue, PSNH urges customers to use extra caution around downed wires and tree limbs, and when using a generator:

  • Customers should never touch a downed wire and should assume any downed line is live and dangerous. Be aware that downed wires could also be buried in the snow. Downed lines should be reported to PSNH immediately at 1-800-662-776.
  • Customers using generators should make sure they are installed safely for their own safety, as well as that of line workers. A generator should only be wired directly to the house and completely isolated from the utility supply. Otherwise, generator power could feed into the PSNH electrical system, causing unsafe conditions for line workers and neighbors. For more safety tips, visit www.psnh.com/stormsafety 
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