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Contact Us

Outage or Emergencies

PSNH representatives are available to help you 24 hours a day/7 days a week in emergency situations. 

  • Report a power outage
    Help PSNH crews locate problems and restore power, quicker.
  • Call to report a power outage
    800-662-7764

Customer Service

  • Residential:
    Monday - Friday 7AM - 7PM
    800-662-7764
    800-346-9994 (Hearing Impaired TTY/TDD number)
  • Business:
    Monday - Friday 8AM - 5PM
    866-554-6025
  • Credit and Collection Center:
    Monday - Friday 7AM - 7PM
    844-273-7760
  • Email Customer Service with questions about billing, usage, credit, payment, rates, and electric meters.
  • Send bill payments to:
    PSNH
    PO Box 650047
    Dallas, TX
    75265-0047
    *Make your check or money order payable to PSNH
  • Our mailing address:
    PSNH
    PO Box 650047
    Dallas, TX
    75265-0047

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